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What are your payment and cancellation policies?
I accept payment by cash and e-transfer. Payment is due on the day and prior to the session.

Missed appointments are billed the full session fee if they are not cancelled or rescheduled with 48 hours notice. This fee is waived in cases of emergency or other extenuating circumstances provided the client makes up for the missed appointment by rescheduling before the next appointment. Appointment availability cannot be guaranteed. Appointments occur at the same time either on a weekly or bi-weekly basis for an agreed upon term (mid-long-term). Clients are expected to reschedule advance cancellations before the next appointment.

Are your services covered by OHIP? What about private insurance?

As a Registered Psychotherapist (RP) my services are covered either in full or in part by some insurance providers, bursaries for students with disabilities (BSWD), student healthcare plans, and Employment Assistance Programmes (EAP). I am registered with Green shield and Blue Cross, and provide receipts for you to submit for reimbursement. Check with your provider to ensure that you have coverage for psychotherapy from a Registered Psychotherapist.

How do you protect my privacy/confidentiality?

Privacy and confidentiality is paramount to the practice of psychotherapy, as it is the cornerstone of trust. As a Registered Psychotherapist, I am regulated by the College of Registered Psychotherapists of Ontario (CRPO) and follow the Professional Practice Standards for Registered Psychotherapists, and the Personal Health Information Protection Act (PHIPA).

Under these regulations, it is my responsibility to protect your confidentiality and privacy by closely following the standards of practice for confidentiality around record keeping, client files, emergency care, and personal health information. In following with this, we sign a confidentiality agreement before beginning our initial consultation.

It is important to know that there are some circumstances where I am obligated to break confidentiality, which are as follows:

  • If you or someone else’s life is at risk
  • If someone the age of 16 years or under is in need of protection
  • If my notes are subpoenaed by a court of law (the laws on this recently changed, allowing police access to healthcare information without a warrant)
  • For an investigation or assessment by the College of Registered Psychotherapists of Ontario
  • If you have been sexually assaulted by a healthcare professional, or if you are a healthcare professional who has sexually assaulted a client

If any of these circumstances were to arise, I would look to discussing with you first before taking action (unless doing so would put you or another person at risk) unless forced to by law, etc.

We live in a small world—if our paths do happen to cross in the community, know that I won’t acknowledge that I recognize you. In these moments I leave it to you to decide what level of interaction—if any— you are comfortable with. If we find that we share in the same environment, we’ll talk more about how to navigate this in the best way possible.

I take this approach to both protect your privacy (as many in the community know me as a therapist) and to give us both space as we go about our lives. If we find that we share in the same environments and communities, we’ll talk more about how to navigate this in the best way possible.

Another consideration in working with a psychotherapist, psychologist, psychiatrist, social worker, counsellor, or healer is that we consult with each other in order to draw from our collective areas of specialty and provide the best quality care. So, if you know someone in the field whom you wish for me to not consult with about you, please let me know and I will be sure to seek consultation elsewhere.

In compliance with the Professional Practice Standards for Registered Psychotherapists, I am required to retain my clinical notes for 10 years after our last session together (or longer if you are under the age of 18; in which case I am required to maintain the records for an additional 10 years after your 18th birthday).

Is your office accessible?

My office location is mostly wheelchair accessible (doorways are wide enough, there are elevators and washrooms but no automatic doors). The space is not scent free, but is working towards it. The washrooms are gender segregated, but there are alternative single stall washrooms on the main floor, accessible through the concierge.

What is the difference between psychotherapy and learning strategizing or creativity coaching?

Psychotherapy is concerned with identifying and working through deeper social, emotional, mental, and behavioural issues and patterns, as well as healing from trauma and building resilience. It is a longer process of deep learning that involves dismantling old patterns and building new patterns, skills, and approaches.

Creativity Coaching and Learning Strategizing is more concerned with learning organizational and life skills, cultivating dreams and setting goals, mapping out a path to reach those goals and dreams, uncovering hidden strengths, identifying your struggles and translating them into strengths, and acquainting yourself with your unique creative rhythm.

Creativity coaching and learning strategizing is helpful for those struggling to find balance while juggling multiple responsibilities, for those needing accountability support and structure or someone to witness, reflect, and offer reflection and containment, or those who need help with organization and support developing strategies to solve specific problems. This work is more about skill-building, self-awareness, visioning, organization, and accountability.

What is the difference between psychotherapy and counselling?

While there is considerable debate around the difference between psychotherapists and counsellors, the biggest difference between the two is that counselling is unregulated, which means that anyone can call themselves a counsellor without regardless of their educational background.

Contrary to popular belief, this can actually be positive because it allows for greater diversity, and community-based approaches to healing that may not be formally evidence-based, but have been passed down through the decades because of their effectiveness. Psychotherapy, on the other hand, operates according to a medical model of mental health and is a regulated profession governed by the College of Registered Psychotherapists of Ontario, which sets out standardized educational requirements and professional practice regulations.

Many argue that the difference between psychotherapy and counselling has to do with advice-giving, whereas psychotherapists refrain from advice-giving to focus instead on helping clients become aware of their feelings, thoughts, behaviours so that they can make conscious, informed decisions that are right for them.

While this may seem accurate in the sense that counsellors may focus more on offering guidance on specific issues and circumstances, in reality counsellors also refrain from advice-giving and focus instead on providing accurate information and emotional support to assist the client in making decisions that are right for them.

How long does it take to see results?

It depends on your needs and goals. I focus on mid-term (6 months) and long term (1 year and more) therapy as it allows adequate time for the therapeutic process to unfold and for more involved work to be done, and for lasting changes to be made. However, depending on your circumstances I may be able to make an exception and offer short-term therapy, or depending on your needs, take more of a short-term creativity coaching and learning strategizing approach to our work together.

How is therapy structured?

The first two sessions involve both an assessment and therapeutic component. I’ll learn more about your background, past, and present experience, and we will work on the most pressing issues at hand so that you get support and leave with some tools and next steps. After these two sessions, we will have a good idea of our therapeutic goals, and the therapeutic modalities best suited to reach them. At the end of our agreed upon term, we will take our last session to reflect on our work together and discuss whether to close, pause, or continue. Ongoing reflection and feedback is built into the structure of each session.

Why is psychotherapy so expensive?

This is a very good question, because at first glance, it seems as though psychotherapists make a lot of money per hour. Yet, for every hour you see your therapist, there are added hours of unpaid professional work—research, charting and administration, paperwork, consultation and supervision, professional development, teaching, writing, and continuing their own research and learning.

Psychotherapists in private practise have additional overhead expenses, such as office space rent, supervision fees, practise insurance, health insurance, professional registration fees, advertising and promotional expenses, healthcare grade charting and clinical management software, continuing education expenses, etc.